The National Retail Federation’s Big Appearance already afresh delivered an astute snapshot of the rapidly alteration retail technology landscape, and alternate kiosks allowable an alike bigger attendance than aftermost year’s absorbing showing. The NRF appearance at the Jacob K. Javits Convention Center in New York City — which assured Tuesday — has become a self-service technology ablution pad as retailers blitz to embrace agenda commerce.
Self-checkout is one of the hot-button technologies retailers are all-embracing as they commence on “store of the future” omnichannel initiatives. As they assay their options, they are acquainted alternate kiosks as an able and able self-service opportunity, one that not alone boosts chump convenience, but chump loyalty.
In acknowledgment to these aloft bazaar opportunities, kiosk manufacturers are accumulation chump acquaintance technologies like articulation recognition, facial acceptance and bogus intelligence that accumulate the chump experience.
Following are appearance highlights in alphabetical order.
Acrelec America presented a self-order touchscreen kiosk that allows barter to annal through a menu, abode orders, add to orders, affirm or abolish orders. The customizable kiosk appearance a thin bezel and can booty any cashless payment. The kiosk can additionally administer adherence programs via a barcode scanner.
Frank Amoruso demonstrates the self-order kiosk at the Acrelec booth.
Advantech approved its new 106 alternation that accepts abundant peripherals that abutment self-order/self-checkout applications. The all-in-one blow computers are able with Intel processors, fanless arrangement and multi-touch screen.
Styrbjoern Torbacke presents a self-order/self-checkout kiosk at the Advantech booth.
Apex Supply Chain Technologies
Apex Supply Chain Technologies presented an adapted adaptation of its acrimonious adjustment analeptic base that allows barter to adjustment and pay appliance smartphones. The self-serve base eliminates issues acquired by added adjustment throughput.
Ben Savage demonstrates the acrimonious adjustment and auto base at the Apex Supply Chain Technologies booth.
Appetize presented its “Store of the Future” action cloud, point-of-sale technology, which includes POS terminals, handheld POS devices, adaptable ordering, centralized administration and real-time analytics. The technology allows action akin businesses to manage, accumulate and future-proof operations.
Brian Whitney introduces attendees to Appetize’s “Store of the Future” offerings.
BH QuickCollect GL from Bell Howell enables grocers to accidentally affairs cavalcade temperatures to any degree. Barter abode orders online or via the retailer’s app. Already an adjustment is inducted, the arrangement notifies them via argument or email with a different auto cipher the chump uses to browse at the kiosk animate to accessible the locker door.
Grace Vanier and Brian Irish present the Bell Howell grocery auto kiosk.
Buzzy Berth showed a new adaptation of its selfie kiosk to acquiesce barter to allotment their adventures and at the aforementioned time advice bazaar the restaurant. The kiosk additionally allows the restaurant to accumulate advice about its guests and provides email and SMS business campaigns.
Charlie Evens presents the Buzzy Berth selfie kiosk.
The UpLift powered by ComQi’s EnCage CMS provides an agreeable and advisory in-store acquaintance for barter and allows retailers to clue arcade behavior. The band-aid uses RFID technology in affiliation with ComQi’s CMS platform, Engage. Lifting the artefact from its shelf triggers product-specific media, including lighting changes, music variations and alike scents.
Stuart Armstrong demonstrates the Upfit alternate media at the ComQi booth.
The Basic Try On, a alloyed absoluteness belvedere from Convergent Retail, uses 3D scanning technology to abode rings, watches and accessories assimilate a basic arm. Customers attenuated their artefact choices on the touchscreen afore authoritative their final accommodation in the store.
Gabbie Ciavarella demonstrates the Basic Try On at the Convergent Retail booth.
Datalogic, a provider of automatic abstracts abduction and action automation, has alien new eyes technology for self-checkout. The eyes technology helps annihilate chump annoyance by audition products, interpreting client behavior and accouterment retailers with new means to accomplish self-checkout hassle-free.
The technology can assay items at checkout and admit client behavior. Rather than alone await on a barcode, Datalogic solutions can ascertain and admit items appliance packaging information. The technology additionally alerts cadre back shoppers adapt barcodes.
Chris Jones presents a self-checkout kiosk at the Datalogic booth.
Diebold Nixdorf approved a kiosk with a 32-inch adviser and a agenda dispenser that allows allowance cards or added types of cards a retailer, restaurant or ball area ability appetite to allocate to customers, such as newly-purchased cards for bold play.
Tiffini Bloniarz shows the Diebold Nixdorf kiosk.
The Packagehold BOPIS band-aid from Digilock appearance a 22-inch kiosk, customizable locker sizes, admin and user dashboards and chip-resistant ability coating. The user places an adjustment online for in-store aces up. The adjustment is again delivered to the locker, and the user receives an email or argument with a QR or auto cipher to aggregate their package. The aggregation offers 24/7 defended admission and support. The kiosk meets ADA and FHA accessibility guidelines.
Kacey Owens demonstrates the Packagehold kiosk at the Digilock booth.
Elo appear additions to its calendar of self-service, BOPIS and in-store accomplishment solutions, including the new Windows-based EloPOS Pack compute belvedere and two added affectation options for EloPOS systems. The aggregation additionally previewed Elo Edge Affix 3D camera for facial-recognition and secure-payment applications.
Calle Skoglof shows the I Alternation for Windows 2.0 at the Elo booth.
FEC approved its new customizable self-checkout kiosk with a modular architecture that uses a camera to assay articles on a tray. The assemblage has a scanner, printer and agenda acquittal acceptor.
Chris Lai presents the new FEC self-checkout kiosk.
Fujitsu approved its walk-through RFID self-checkout portal. Customers artlessly airing through the aperture and all items in their arcade bag or barrow are automatically scanned. With PalmSecure and NFC acquittal options available, barter can browse and pay for their items and again airing out of the abundance in a amount of seconds.
David Luong demonstrates the approach acceptance sensor at the Fujitsu booth.
FeedbackNow kiosk from Forrester is a cloud-based band-aid that encourages barter to accord acknowledgment and allows retailers to bigger accept their customers. The cloud-based band-aid combines in-the-moment chump acknowledgment with chump acquaintance analytics to accredit business improvements.
Dave Mariano presents the Acknowledgment Now kiosk from Forrester.
The self-service kiosk from Guangzhou MapleTouch Technology appearance a able face acceptance acquittal camera and a congenital speaker. The assemblage is accessible with a 21.5-inch or 32-inch capacitive touchscreen, and is accessible with a angle or army on the wall.
Jenny Woo presents the MapleTouch self-serve kiosk at the Guangzhou MapleTouch Technology booth.
Kiosk Advice Systems approved a ticketing kiosk that accepts cash, forth with added customized kiosks featuring in-store bill payment, amaranthine aisle, adherence and adjustment entry.
The aggregation additionally approved freestanding anatomy factors with facial apprehension technology chip with AI to allegorize the ability of data-driven targeted ad agreeable and retail chump analytics.
Kim Kenney shows a custom-built ticketing kiosk at the Kiosk Advice Systems booth.
Luxer One presented its custom locker kiosk for buy-online, aces up in-store, adjustment allotment and added omnichannel functions.
Customers get an email with a QR cipher afterwards agreement an adjustment online. The email directs them to the Luxer One BOPIS adjustment auto lockers at the advanced of the abundance to browse their QR cipher at the locker screen, bidding the locker aperture to open.
Melody Akhtari and Marc Parker present the Luxer One auto locker solution.
The Mappedin software digitizes wayfinding maps to acquiesce authentic calm chase and aeronautics and offers an alternate kiosk experience, featuring 3D wayfinding and AI-driven search. The software enables acreage operators to advance abstracts beyond added than 500 actor aboveboard anxiety of retail amplitude worldwide. The CMS allows users to change addressee information, including abundance names, logos and icons.
Thomas Dousek and Blake Donaldson present Mappedin software for calm wayfinding.
Meridian, announcement in the HP booth, presented a locker that allows barter to aces up ordered commodity at their convenience. The aggregation has added bright doors and centralized LED lights to its auto lockers.
Melissa Harward demonstrates a Meridian kiosk locker.
MPlus Technology Co. Ltd.
The QBIT I/II Android 8 self-service kiosk appearance a 10.1-inch multi-touch affectation and an 8 MP camera that supports angel recognition. The assemblage additionally appearance a printer and LED guidance/states indicators. The kiosk supports assorted acquittal methods, including acclaim cards and agenda wallets.
Jeff Huang shows the QBIT I/II kiosk at the MPlus Technology Co. Ltd. booth.
NCR Corp. introduced a array of self-checkout technologies, including a ancestor of an RFID- and AI-based band-aid that uses computer eyes that advance the movement of artefact to ensure accurateness and assay barter appliance the amiss barcode back scanning a product.
The kiosk allows age-restricted items to be awash by acceptance barter to annals appliance a photo ID.
The kiosk additionally includes a banknote recycler and a cancellation printer.
Matt Farrow shows a ancestor self-checkout kiosk at the NCR Corp. booth.
NEC presented a cardinal of self-service innovations, including “Pop ID” kiosks that annals the user’s face and acquiesce them to automatically allegation their acclaim agenda or a stored amount account. The facial acceptance is offered on an opt-in basis. The kiosk additionally displays advice about accomplished orders and adherence point status.
Yale Goldberg demonstrates the Pop ID kiosk at the NEC booth.
The K1 Kiosk from OK POS appearance a 21.5-inch, abounding HD awning with a barcode scanner and 3-inch thermal printer. The assemblage can be bank army or set on a stand. It is advised for retail, hospitality, bloom affliction and added verticals.
The Brands Hub kiosk from Omnic offers a click-and-collect band-aid that combines the appearance of a column appointment and automat machines. It contains cooling and heating modules for carrying orders anatomy supermarkets and restaurants.
There is a bindle celerity and accepting aperture managed by a touchscreen as able-bodied as an announcement platform. The kiosk can accommodate up to 16 modules and accepts acquittal options including cash, acclaim agenda and adaptable payment.
Ann Snitko and Yuliya Lockman present the Brands Hub click-and-collect band-aid at the Omnic booth.
OptConnect alien its mylo, a specially-designed Cat M1 arrangement for machine-to-machine advice that helps to ensure a affiliated accessory does not lose connectivity back it loses a cellular affiliation to a carrier. The mylo allows accessories to about-face amid Verizon and AT&T, so that if one cellular arrangement goes down, the affiliation automatically switches to the added network. The magnets in the mylo acquiesce it to attach to any metal surface.
Kevin Dalton presents the mylo band-aid at the OptConnect booth.
Panasonic Arrangement Solutions Co.
Panasonic demonstrated its self-order restaurant kiosk which integrates PopID, a facial acceptance technology that registers the user’s face and allows them to automatically allegation their acclaim agenda or a stored amount account. The facial acceptance is offered on an opt-in basis.
The kiosk additionally displays advice about accomplished orders and adherence point status.
Robert Collins presents the Panasonic self-order restaurant kiosk.
The BOPIL auto locker from Bindle Pending for grocery ensures online orders break fresh. The lockers are cooled amid 35 to 44 degrees, acceptance temperature-sensitive items to break beginning best than accepted dry ice or gel packs. Barter are notified by argument or email and provided with a cipher that they can blazon or browse at the locker kiosk.
Jordan Byrd demonstrates the BOPIL auto locker at the Bindle Pending booth.
Partner presented its Alfred Alternation kiosks, including one with a 21.5-inch anti-glare affectation with PCAP and addition with a 15.6-inch touchscreen. The kiosks are accessible in vertical, horizontal, countertop or attic continuing formats. Options accommodate a thermal printer, angel module, acquittal module, camera, RFID reader, ADA keypad and more.
Perch offers an in-store belvedere that unites agenda agreeable with concrete articles to appoint barter and assay chump behavior. The technology embeds in kiosks, retail shelves, cases and added displays.
The belvedere allows content, agency, appliance and retail artifact ally to bury agenda business in any concrete retail display.
Brian Wreckler demonstrates the Perch empiric in-store merchandising.
PopCom displayed its market-ready archetypal for its PopShop, an automatic retail band-aid it has been developing for added than a year. Pop Shop is advised to acquiesce e-commerce retailers to accept a concrete self-serve attendance in the anatomy of an alternate kiosk that uses facial recognition.
The administration software collects chump demographic advice at the point of sale, forth with ecology inventory, capturing sales abstracts and breeding insights for advance generation.
Dawn Dickson presents her PopShop at the PopCom booth.
The BigPOS from POSBANK is a self-service kiosk with a 21-inch or 27-inch affectation and a PCAP touchscreen. The assemblage is advised for retail, hotel, foodservice and ball verticals. Options accommodate a barcode scanner, bill and bread acceptor, EMV terminal bracket, NFC reader, printer and camera.
Peter Kim presents the BigPOS at the POSBANK booth.
The Apex band-aid from Posiflex appearance a VESA arise LCD that can be configured for a 19- or 21.5-inch LCD, army in annual or mural presentation. The Apex combines projective capacitive blow affectation with a flush-mounted PC. Transaction options accommodate a side-mounted acquittal device, a cancellation printer and a barcode scanner. All models are ADA compliant.
The Apex is accessible with a best of an Intel J1900, i3 or i5 processor, and assorted options for capricious requirements.
Robert MacKenzie shows the Apex kiosk at the Posiflex booth.
Qingdao Wintec Arrangement Co., Ltd.
The Selfpos 10 for café shops and bakeries from Qingdao Wintec Arrangement Co., Ltd. combines acceptable kiosk functions with bogus intelligence to advance the checkout process. The kiosk has an Intel processor and a projected capacitive touchscreen, a thermal printer, a speaker, a camera and a scanner. The kiosk accepts assorted forms of payment, including facial recognition.
Michael Zhang presents the Selfpos checkout kiosk from Qingdao Wintec Arrangement Co., Ltd.
RetailAI Protect uses bogus intelligence-supported artefact acceptance to assay and stop browse errors as they are made, including absent scans and ticket-switching, at self-checkout kiosks. The HD camera is installed aloft the self-checkout surface. Back artifice is detected, the transaction stops and a abundance accessory is notified. The arrangement protects chump privacy.
Matt Scott shows the artifice apprehension arrangement at the RetailAI booth.
Shanghai Teraoka Electronic Co. Ltd.
The Digi shelf checkout kiosk appearance a vertical awning that lists items by amount in bottomward adjustment with blush coding that adds an added band of aegis at the self-checkout. Artefact weight analysis is congenital into the belvedere to ensure accurateness at checkout.
Ryan Shen presents the Digi self-checkout kiosk at the Shanghai Teraoka Electronic Co. Ltd. booth.
The Smart Micro Bazaar from SNBC allows barter to baddest and acquirement articles in beneath 15 seconds, the aggregation said. The glass-front baron holds bottles, boxes, cans and aberrant shaped packages. It operates on Windows, Android and Linux operating systems and has a 15.52-square-foot brand and a 21.5-inch LED touchscreen with acquittal module. Refrigeration is optional.
Michael Ma shows the SNBC glassfront merchandiser.
The Star Micronics printers now can affix to a kiosk via an ethernet line, removing the charge for a wireless signal. Options accommodate a presenter, bezel, LED bezel and ample cardboard cycle holder.
Kyle Lauber presents the Star Micronics printer.
The AudioNet EF keypad from Storm Interface uses an advantageous USB accessory to accredit software aeronautics via audio direction. Users with broken vision, annual difficulties or broken motor abilities can cross airheaded or directories that would commonly be presented on a beheld affectation or touchscreen. Awning agreeable is declared by recorded or actinic accent via a angle or handset. Agenda pages and options can be navigated appliance a concrete keypad device.
Nicky Shaw demonstrates the aeronautics keypad for bodies with broken eyes at the Storm Interface booth.
Suzo Happ approved its SPS 700 and SPS 800 banknote recyclers chip with self-order kiosks. The banknote administration band-aid minimizes chiral banknote administration in checkout lanes. The assemblage uses sensors that admit and adios affected bill and notes.
Simon Jones demonstrates the Suzo Happ banknote recycler chip with the kiosk.
The Edge Kiosk from Blow Dynamic is accessible in Windows and Android and appearance a 21.5-inch projected capacitive touchscreen and a congenital printer. Options accommodate pin pad mount, a scanner and a webcam.
Tyng Lee shows the Blow Edge Kiosk at the Blow Dynamic booth.
TeamSable presented its EMV/PCI-compliant Windows and Android POS terminals for retail, foodservice, hospitality, busline and added verticals. In affiliation with its North American administration partner, POSDATA Group Inc., TeamSable offers software-loading and remote key services.
Walter Shan presents new POS kiosks at the TeamSable booth.
Verifone, which aftermost year acquired Zivelo, presented its K250 and K450 kiosks. Both affection an ADA ascribe device, a Verifone P4400 acquittal accessory and a barcode reader.
The K250 appearance a 22-inch PCAP multi-touch screen, a camera and a printer chute.
The K450 appearance a 27-inch PCAP multi-touch screen.
Frank Yoder and Scott Perkins appearance the Verifone kiosks.
The Vicki apparatus from ViaTouch Media, apparent in the Fiserv booth, is a automat apparatus that utilizes bogus intelligence to acquiesce shoppers to booty a artefact from the shelf and appraise it afore authoritative a purchase. Already the artefact is removed from the shelf, a video awning aloft the aperture plays accompanying content.
The apparatus additionally has articulation recognition, acceptance the chump to ask questions and get answers about articles in the machine.
The machine’s shelf sensors adviser artefact movement. Should the chump acknowledgment the artefact to the shelf, the acquirement is canceled. If they booty the product, their annual is automatically charged.
The assemblage additionally uses iris affidavit technology to admit and accredit the customer.
Robyn Azus demonstrates the Vicki automat apparatus in the Fiserv booth.
Elliot Maras is the editor of KioskMarketplace.com and FoodTruckOperator.com.
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